Best-practice handbook to succesful supplier engagement

August 26, 2013  |  Adoption, Electronic Invoicing

A supply chain project, such as electronic  invoicing, relies on suppliers adopting new processes or technologies. By creating a clear enablement strategy with objective measures, organisations can roll out a series of communications that gain suppliers’ commitment.

To help organisations transform their procure-to-pay processes, OB10 condensed 13 years of supplier enrolment best practice into a new handbook. The Supplier Engagement Handbook outlines the crucial steps in a campaign – from stakeholder support and message development to execution and reporting – and takes an organisation from project kick-off to business as usual.

The author of the handbook, Jo Harris, Programme Management Director at OB10, has worked in the world of supply chain automation since 1995. “We are often asked how we achieve such remarkable supplier participation,” she says. “This guide shares some of the insight we have gained from rolling out e-Invoicing programmes for hundreds of customers to hundreds of thousands of suppliers.”

To download a copy of The Supplier Engagement Handbook visit

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