Coolblue B.V. is a fast-growing appliance retailer operating both traditional stores and online shops, including five locations in the Netherlands and Belgium as well as a large online presence in the region.
Coolblue B.V. has expanded its product range of digital devices and appliances rapidly and extensively since it began selling online in the year 2000. Currently offering next day delivery and responsive service for their 280 different webshops and 7 retail outlets, the company sought an automated AP solution that could smoothly integrate their diverse legacy invoice systems.
The AP automation needs of CoolBlue
CoolBlue needed:
- one uniform system that would replace manual data entry, matching, routing and other routine tasks with an automated process.
- a system that would work both with their customized logistic system as well as with the two different financial systems they employ - a finance system in which they process their supply chain and an accounting system where they manage invoices without POs.
- eFLOW to enable them to manage their growing volume of invoices, already over 80,000 per year, while improving responsiveness to vendor queries and reducing invoice turnaround time.
- in the next phase of the project, to also process via the eFLOW system an equivalent volume of Delivery Notes.
Suleyman Vurucu, Purchaser at Coolblue:
- “We have been very impressed with eFLOW and the professional staff from Top Image Systems who demonstrated a great solution for our Finance Department using our own Delivery Notes. Now we can manage our back office systems in one go, with one standardized, automated process, giving us the efficiency and transparency that we were looking for.”
- “Using eFLOW will help Coolblue improve customer service and give us room for expansion, reducing the pressure on the Finance Department and eliminating the need to hire additional staff.”
Yoss Perl, Managing Director EMEA South & East for Top Image Systems:
- “We are very pleased to expand our eFLOW INVOICE global install base and to gain experience managing invoicing implementations integrated with many different legacy systems. The increase in AP processing business we are seeing in the Netherlands fits our global strategy to sell our broader product portfolio worldwide. Moreover, we believe that the selection of eFLOW by savvy online businesses well-acquainted with the latest IT technologies is powerful proof of the value of eFLOW.”