Do you have what it takes to become the new Basware Director Operations BPO?

November 22, 2011  |  Europe, Jobs

Basware is seeking a highly talented and experienced professional to head their Service Operations unit for Business Process Outsourcing (BPO) Services. Do you have strong operational and managerial skills. Do you have the the ability to fulfil business requirements as well as service level agreements  with technical automated solutions and human-dependent processes?

If so, Basware has just the right job for you. Provided you want to move to or near Espoo, Finland of course.

Introducing Basware’s BPO Services

The BPO Services form an essential part of the Basware Automation Services. The Automation Services currently is the fastest growing business area in Basware. The services in scope are used by hundreds of customer around the world.

The BPO Services include scan and capture services for incoming purchase invoices, printing and mailing services for outgoing sales invoices and invoice workflow services for incoming purchase invoices.

The Service Operations unit consist of 200 professionals located in Finland, United Kingdom and India. In addition to our own service operations we use several subcontractors and partners globally.

What Basware expects from you

  • Your main duty is to head the Service Operations unit for BPO Services.
  • The duties will include
    - managing day-to-day operations,
    - planning and executing the enabling actions for future growth,
    - managing the subcontractor and partner relationships needed to deliver services successfully.
  • The successful candidate will have a master degree or equivalent in a relevant subject such as Industrial Engineering and Management, Business Process Outsourcing, Computer Science, Software Engineering, or equivalent.
  • Earlier experience with time- and business-critical operations with similar business area, such as document digitalization services, in multi-cultural environment and teams is a good benefit.
  • Location: Espoo, Finland

What does Basware have to offer you?

  • An open working atmosphere and a great spirit.
  • Compensation in line with your competences and performance,
  • A supportive team
  • Opportunity to build your career in an international, profitably growing company.

Apply for this job now!

You can apply between 21 November 2011 and 11 December 2011. For further information, please contact Vesa Peltola, Vice President, Service Operations for Automation Services, +358 50 542 8230.

Would you like to be a part of Basware’s Story? Read the entire job offer.


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