Artesian launches free, secure e-billing for customers
Artesian Resources, American provider of water, wastewater and engineering services, has made it possible for customers to view, print and pay their water and sewer bills online. They have launched a free and secure e-Billing service on the Delmarva Peninsula (USA).
When the latest bills are published, customers who have started with e-billing will receive an email notification to view their new bills online. These will have the exact look as Artesian’s paper bills and they can be paid online without any costs.
It is possible for Artesian customers to enroll e-billing online at www.artesianwater.com. A ten digit account ID and the mailing address zip code are sufficient to start it all up.
Quotes
Dian Taylor, chair, president and CEO of Artesian:
• “Our e-Billing service provides our customers with a secure, convenient, environmentally friendly billing option,”
• “We continuously reach out to our customers to improve our service, and e-Billing was a top customer request.”
KUBRA and Snohomish County PUD sign a new five year contract
Snohomish County PUD has executed a new five year contract for e-billing and e-payment services. KUBRA, a US management solution provider, announced that they will assist the second largest publicly owned utility in Washington. They serve around 320,000 electric customers and 20,000 water customers.
Snohomish County PUD and KUBRA started their e-billing partnership in 2007 and have built an impressive paper-less billing rate via a comprehensive multi-channel e-billing solution. With the new contract, Snohomish County PUD will continue to leverage KUBRA’s E-billing and Self-Service platform, the i-doxs™ Suite and some additional modules to continue secure email delivery, mobile e-billing, and additional e-document consolidator networks.
Quotes
Rick Watkin, President & CEO of KUBRA
- “Snohomish’s continued commitment to KUBRA clearly demonstrates their level of partnership with us and through the Agreement extension, they will be adding additional modules within the KUBRA i-doxs suite, thus further strengthening the existing partnership”
- “We are elated to build from a strong foundation of knowledge within the people at Snohomish and we look forward to adding intrinsic value to their entire customer interaction management strategy.”
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