No more manual processes for Finland, Norway, Poland and Sweden

November 29, 2012  |  Digitalisation, Europe, Research

Itella asked 800 companies in Finland, Norway, Poland and Sweden two very interesting questions: how are the financial and accounting operations in your organisation processed and what is the share of digital or automated processes in this? And we are happy to announce that the survey shows that automated and electronic processes seem to be preferred by companies on a wide scale, while processes involving a certain degree of manual labour now count for less than 30% of all finance and accounting processes.

When asked how the financial and accounting operations are processed in their company, and about the share of digital or automated processes, respondents confirmed that the use of automation and electronic channels is increasing. The general conclusion is that less than 5% of the work is done manually from start to finish. And, in Finland’s case, the rate even equaled 0%. the use of in-house resources is still high (equal to or exceeding 60%), in all the surveyed countries.


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