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AcceptEmail opens for business in New York, USA

AcceptEmail opens for business in New York, USA

Three hundred and eighty-nine years after Peter Minuit arrived to assume the governorship of New Netherland, the Dutch have returned to Manhattan. This time, the payback won’t be in cloth, beads, and trinkets. But in cost savings, convenience and customer choice.

And all that AcceptEmail’s clients need to provide is an email address. Because they know from experience that when billers offer customers a choice as to how they want to receive and pay bills, the majority will go for email. ‘As easy as email’ is their motto.

Peter Kwakernaak, CEO of AcceptEmail (and a former member of the Netherlands National Baseball Team):

  • “We are going to pay America back for the bargain we got for Manhattan in 1629.  “We figure it will take us about three months. Paying their bills with AcceptEmail will save people an average of six days’ time each year. That adds up to 700 million days for the whole United States. 700 million days at $142.50 a day – based on median household income – equals $99 trillion,” he continued.
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  • “All of the real estate in New York is now worth about $915 billion. That’s considerably more than the 60 guilders we paid in 1629. But once we get up and running it will take us 108 days to repay the people of America the current value of the property they sold us. It’s the least we can do.”
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  • “On top of reducing overhead and accelerating cash flow for businesses, we make paying bills a less annoying experience for their customers. We believe that the process of payment is an integral part of every customer journey, and we strive to make it as mutually convenient, secure, and satisfying as it can possibly be.”

Peter Kwakernaak described his philosophy and AcceptEmail’s customer-centric approach in a recent interview with Payments.com.

Cost Savings for Companies, Convenience for Customers

AcceptEmail simplifies the customer’s experience by doing away with hurdles like registering, logging, retyping bill data, archiving, payment status delay and lack of proof of payment.

AcceptEmail is the market leader for consumer remittances in Western Europe. IntelligentHQ.com named the company one of Europe’s 50 Hottest FinTech Companies in 2014 for its smart email and mobile billing solutions. Companies that send AcceptEmails experience up to 50% quicker payments, 70% lower billing and reminder costs, and 20% improved customer satisfaction (net promoter scores.)

AcceptEmail supports almost all online payment methods, including debit cards, credit cards, wallets, and alternative payment methods. Consumers can get real-time updates right on their bills through the use of Smartpix® technology.

In serving the American market, AcceptEmail will initially focus on its sweet spots: Utilities, Telecommunications, Insurance and Consumer Finance. The company is the de facto standard for these industries in the Netherlands, holding a 95% market share. Other sectors where the company expects to win clients are Property Management, Health Care and Credit Cards.


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