Key retail traders such as Coles Myer, Woolworths, Franklins and Davids Holdings increasingly require that suppliers use electronic data exchange (EDI) and other e-commerce technology. For example, many retailers expect that purchase orders be acknowledged within two hours, an almost impossible task without the benefits of EDI.

After considering a range of in-house and outsourced options, GXS was appointed to own and manage Coca-Cola Amatil’s e-commerce program through its Managed Services B2B outsourcing solution. “We assessed whether we should do this internally and what the balance would be between in-house versus outsourced technology,”

Coca-Cola Amatil’s customers can now send documents and messages in whatever format they require. GXS carries out all the necessary translation. The GXS Enterprise System handles traditional EDI message management as well as e-mail and cutting-edge Web services technology. At the other end, the GXS Application Integrator translates Coca-Cola Amatil’s flat message files into the EDI and XML forms used by the trading partners.

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