As a leading service provider, DPD delivers standard and express parcels on behalf of thousands of satisfied customers each and every day. They are experts in their own national market, and form part of the international DPDgroup.
DPD decided to implement invoice processing by ISProjects. DPD Finance to Manage Team Leader Fred van de Wiel explains: “With regard to integration, the reason for us to choose ISProjects was the fact that – in addition to their other standard interfaces – they were the only ones to have a standard JD Edwards interface. That made it easy for us to choose. Moreover, we decided to simultaneously implement both digital invoicing and JD Edwards. This approach worked out well for us. During the first weeks of the implementation, we made use of the services of a dedicated support desk that was able to provide almost realtime answers and solutions. We have found this to be an extremely positive experience. This enabled us to immediately find a solution for questions our users had during the start-up phase.”
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