TrueCommerce announced that Feelunique, Europe’s largest online premium beauty retailer, has implemented the TrueCommerce supplier enablement solution to streamline its trading processes and gain greater insight into its supply chain.

The TrueCommerce supplier enablement solution enabled the on-boarding of suppliers regardless of their size or technical capabilities, allowing Feelunique to maximise the number of suppliers that they trade with electronically.

Before deciding to implement a fully managed B2B network service, Feelunique previously relied on manual processes to manage its supply chain. This included the exchange of purchase orders via email and the manual entry of supplier invoices into its ERP system. Since moving to the supplier enablement solution from TrueCommerce for the automated exchange of business documents with its suppliers, Feelunique has benefited from improved efficiencies and has gained greater insight into its supply chain.

Craig Wheeler, Operations Director at Feelunique:
“Ultimately our aim was to avoid potential delays in our supply chain and to maximise product availability for our customers. We shortlisted two EDI providers, but were won over by the on-boarding element of TrueCommerce’s service. The efficient on-boarding of our suppliers was recognised as being pivotal to the success of the project and was therefore a key element in our decision making process.”

“We are delighted with the time savings and improved accuracy that we have achieved since we moved to TrueCommerce. Our merchandising team is more efficient as they no longer need to print purchase orders, less time is spent receipting stock in our distribution centre and we’ve seen a reduction in the number of invoice matching errors.”

Jerry Quinn, senior sales manager at TrueCommerce Europe:
“Feelunique join a growing number of retailers that are benefitting from TrueCommerce’s supplier enablement solution. Our robust platform and pro-active managed service allows retailers like Feelunique to streamline critical supply chain processes and reduce unnecessary costs.”