Bahrein Batelco starts with e-billing through their e-Services portal

Batelco, based in Bahrein, one of the bigger communication services provider. It  enhancing its e-Services portal and e-billing service. The goal is  to provide more convenience and put a wider range of online services at its customers’ fingertips. That is an customer approach haven’t seen much. But still: the biggest rational is off course: savings.

Thankfully Batelco also mentioned the other well known arguments : secure, convenient, environment. What a relief.

How will their customers benefit from ebilling?

Batelco’s e-Services portal provides:

• ease of access for customers to a range of services such as View and Pay Bills, Managing Broadband or Mobile Accounts, Subscribe or Upgrade to a range of Broadband and Mobile Services, Customise Packages and Reserve Nice Numbers.
• Receive an electronic version of their monthly phone bills by e-mail
• View the bill details and pay online using a credit or debit card
• Download and save bills in PDF format

Probably the best is that the e-services are supported with an excellent customer care via batelco.com and through an helpdesk which operates 24 hours a day, every day of the year. Now that is a big plus for customers. Really, it is.

ORCC expands to India

Online Resources Corporation (Nasdaq: ORCC) announced their India operations with the inauguration of their technology solutions centre at Bangalore.

The inauguration of the new ORCC centre in Bangalore, shows ORCC’s increased focus on extending its reach globally and its focus on India as a centre of importance.

Facts and figures

• The last 20 years ORCC provided solutions to nearly 2,000 banks, credit unions, billers, credit card issuers, account receivables management providers and other credit providers.
• 1 out of 3 of the 50 bigger US banks and 7 of the 12 major card issuers in US use the company’s services to facilitate the demand of customers.