This solution from ISIS Papyrus was implemented in one of the biggest banks with branch offices in Germany, employing more than 4,000 people. The main business focus is investment and internet banking. Its activities also include property financing and services for institutions and businesses as well as securities trading.
The bank implemented a banking portal as a virtual customer service branch office. Outstanding customer service by providing 24/7 access for personalized statements and reports were set as requirements. Depending on the client profile, the same document must also be printable in high quality, automatically be enveloped and mailed. Leveraging existing business data directly from the business application on the mainframe for electronic document presentment and optional printing was a prerequisite.
Read more about the ISIS Papyrus case here
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