Canada Post expects 50 per cent drop in mail due to rise of ebilling

It would be wrong to believe that mail will disappear entirely, Deepak Chopra (CEO of Canada Post) says, as items such as passports, health cards and birth certificates, which have no virtual equivalent, will still need to be sent via mail.

But much of the rest of Canada Post’s business will move to email, including most billing, he said. Canada Post is already trying to grab a piece of e-billing now, through its ePost online billing service.


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