Viewing bills online via customer portals is not very popular. Click-through rates on notification mails are low and companies are starting to realize it is too much hassle for customers.
There is only a small percentage of people that actually want to take the effort to login on a billers’ website and have a look at their bill online. As a result portal usage is dropping these days instead of rising.Instead customer prefer to receive their bill in their email. Not a notification message to log into a biller portal, but a real payment request. A few clicks and the bill is paid.
These requirements can be met using AcceptEmail. By eliminating all possible hurdles customers actually pay faster! Customers experience is increased convenience with fewer steps to take and dynamic content right on their bill. This speeds up payments by up to 50%.
Source: http://www.acceptemail.com/blog/revolutionize-bill-payments
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