Finally, the first ebilling consumer protection regulation is a fact!

Finally, the first ebilling consumer protection regulation is a fact!

Until recently, there was some divergence in Ireland between service providers who provide consumers with paper bills and those who have migrated their customers onto electronic bills (e-bills or online bills). This led to different levels of consumer protection.
However, new conditions were introduced by ComReg on 6 June 2013 (ComReg Document 13/52). All providers offering pre-paid and/or post-paid services will need to familiarise themselves with the new requirements and ensure they can comply by the end of the transitional period. The conditions came into effect at the beginning of August 2013.

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25 Electronic Invoicing Providers sign Charter to ensure Free Interoperability, Roaming [updated]

October 3, 2013  |  Compliance, Electronic Invoicing, Europe, Featured Articles, Interoperability  |  Comments Off

25 companies specialized in the electronic invoicing operations gathered around GS1 France have officially signed the E-invoicing Interoperability Charter. This charter aims to reaffirm the free exchange of electronic invoices, especially when the electronic bill passes through two different operators.
The development of the E-invoicing Interoperability Charter began almost a year, as part of a working group composed of users GS1 France. It is the result of the will of GS1 member companies, publishers and operators of electronic invoicing solutions, to support the fast adoption of e-invoicing while adhering to legal electronic invoicing requirements.

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Charging For Paper Bills is the New Cash Cow. And not just in Canada.

October 2, 2013  |  Adoption, Electronic Invoicing, Featured Articles, Payment  |  Comments Off

E-invoicing and e-billing may have their benefits. However issuing paper bill penalties to force your customers into electronic invoicing and online billing is just a big fail. And if you persist you could potentially end up losing your mobile phone license. Even more serious: millions of households face financial problems because of scattered online bill platforms. And it becomes more and more clearly that companies do not use paper bill penalties just to make you switch to e-invoicing (B2B) of e-billing (B2C). In fact, the there are companies that keep charging for bills or monthly statements and bills without you being able to stop receiving them. Why? Because they earn extra money. A new cash cow is born! Hampering e-invoicing adoption.

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Will simplified e-invoicing help contain the EU shadow economy? An analysis

September 24, 2013  |  Electronic Invoicing, Europe, Featured Articles, Government, Legal  |  Comments Off

There probably is no such thing as coincidence. First, the European Commission published a report estimating €193 billion in VAT revenues (1.5% of GDP) were lost due to non-compliance or non-collection in 2011. Second, A.T. Kearney in association with Visa and Dr. Friedrich Schneider published there yearly report called "The Shadow Economy in Europe", which looks at the “legal business activities that are performed outside the reach of government authorities.”
Together both reports state that electronic invoicing could help governments to contain tax evasion and the shadow economy. Is that so?. let's take a thorough look at that.

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How e-mail and online billing made US Postal financially unsustainable [disruptive]

September 22, 2013  |  Digitalisation, Electronic Invoicing, Featured Articles, North America  |  Comments Off

Twelve years ago, 2001 marked the all-time peak in first-class mail volume. At the time, U.S. mail volume was greater than ever, but there was concern that the online revolution might reverse that trend quite soon. But Susan Brennan, te U.S. Postal spokeswoman at the time, however didn’t buy it. She gave a quote to Wired magazine back in 2001: “The Postal Service is, and always has been, one of the most high-tech companies in the world,” However, Wired Magazine wasn’t convinced. In the article Wired asked: "But what about e-mail? If people write fewer letters, won't that hurt the bottom line even more?" and Brennan said: "E-mail is not a threat." After this testament of denial, E-mail and online billing lead US Postal to an existential crisis.

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EDI: bright past, how about the future? A fenix in disguise?

September 18, 2013  |  Electronic Invoicing, Featured Articles, Invoice Automation, Standards  |  Comments Off

EDI (Electronic Data Interchange) is a document standard that is typically used in supply chain for exchanging purchase orders, order confirmations and invoices. Another field is logistics, for example third party logistics providers (3PL) and transportation.
Despite of this wide usage, quite often during last decade it has been predicted that EDI will die. To be more specific - EDIFACT will die and XML based EDI standard will take its place. What are the trends and expected changes in the EDI-world? Is EDI a fenix in disquise? Itella Information shares their experience and predictions.

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OMG! An inconvience fee for both paper bills AND online bill payment??

September 16, 2013  |  Electronic Invoicing, Featured Articles, Payment  |  1 Comment

More and more companies are forcing their customers towards online bills. Because your suppliers themselves can save so much by discarding paper invoices. And if you still wish to receive one, you now suddenly have to pay for it. Big time! As if you are the cause that a paper bill suddenly has become a pain in the proverbial bottoms and you have to pay for the inconvenience of having them send a paper bill to you. If this strikes you as a bit strange, you have to hold on to your seat. Because it doesn't stop at your suppliers forcing you to check in at dozens of different online portals and forcing you to pay a penalty for paper bills. You now even have to pay a penalty for online payment methods. OMG!

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Millions of UK households in financial distress by firms switching to online billing [consumer protection]

September 12, 2013  |  Adoption, Electronic Invoicing, Featured Articles  |  Comments Off

A must read! This article in the MailOnline. Taking into account that in the US online presented bills most of the time still need to be paid, forcing up e-billing can have big negative effects for consumers, reasearch shows. The uptake of e-billing leads makes people to loose tracks of their payment liabilities. Or as one consumer put it: "I can't afford to pay for paper bills… but can't keep track without them.. And: "I find it much harder to keep track of my bills – and notice when bills increase – when it’s all done online. I don’t have time to log on all the time and check."
Even though the research was done for the 'Keep me posted' (a paper industry funded initiative), the findings don't stand alone and should be taken seriously: you wouldn't want to be held responsible for financial distress because of your e-billing ambitions. Do you? Well!?

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ComReg: forcing up e-billing is a change of contract and a breach of statutory regulations

September 10, 2013  |  Adoption, Electronic Invoicing, Europe, Featured Articles, Government, Legal  |  Comments Off

Hail, hail ComReg! The Irish ComReg (Commission for Communications Regulation) quite probably is at the forefront of consumer protection when it comes to e-billing adoption. In this case communications provider EirCom began changing customers to e-billing. Even though EirCom notified the affected customers on three separate occasions, under ComReg rules EirCom should have given its customers the chance to reject or opt out of it.
ComReg stated that the implementation of the online billing represented a change to the customers’ contracts, and that EirCom had not complied with its statutory obligations by the Universal Service Regulations to notify customers of such modifications.

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BREAKING: Tungsten acquires OB10 (valued at £99m) and buys a bank too!

Tungsten Corporation has agreed the conditional takeover of OB10 for £99m in cash and shares. Tungsten also signed a five-year rolling licence agreement with @UK plc to deploy its analytic software technology to enable TungstenAnalytics to be delivered across -now- Tungsten's global e-invoicing network.
And Tungsten has another trick in its sleeve. It also decided to acquire an identified duly authorised UK bank, whose assets solely comprise short term UK gilts and/or certificates of deposit and to seek admission to trading on AIM.

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