Rule of Crumb scales up its trading network using TrueCommerce as EDI provider.

August 15, 2017  |  Case study, edi

As a fast growing business, the first priority for Rule of Crumb was to comply with its customers EDI requirements to enable new trading relationships to commence unhindered. Frequently adding new retail customers to its network, it’s important for Rule of Crumb to have the ability to do so quickly and easily, whilst having the reassurance that the existing network is kept running smoothly with the minimum of resource.

After receiving recommendations from its largest customers, Rule of Crumb chose the TrueCommerce web EDI solution, using the portal to receive and acknowledge orders and create and send invoices.

Since initially implementing the TrueCommerce EDI solution, Rule of Crumb have added two further major customers to their network as part of their continued growth.

Colum McLornan, Director at Rule of Crumb:
“The TrueCommerce solution enables us to start trading with our new customers very quickly. Since implementing the TrueCommerce solution, we have successfully started trading with a number of large retailers and the TrueCommerce managed service has made this process painless.”

“The TrueCommerce solution has not only allowed us to meet the requirements of our new customers, it has also reduced the amount of manual errors and subsequent administration required to process orders.” Added Colum McLornan.

 Jon Hill, Sales Executive at TrueCommerce Europe:
“We pride ourselves on our high levels of service and are pleased Rule of Crumb have experienced the benefits that our managed service provides. We look forward to continuing to enable Rule of Crumb to expand their business and efficiently trade with their partners going forward.”

Click here to learn more about the TrueCommerce EDI managed service


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